Radio Technology Services (RTS) is an operational unit of the Vermont Department of Public Safety and provides voice and data communication services to governmental entities in the State of Vermont. Those services include: radio frequency engineering, system engineering, communication site management, Public Safety Answering Point design, regulatory compliance, operational and technical support, as well as, related hardware and software maintenance services.
The customer list for RTS includes: the Department of Public Safety and the principle divisions within DPS--Vermont State Police, Emergency Management, Forensic Lab, Fire Safety, and Criminal Justice Services; the Vermont Agency of Transportation; the Vermont Fish & Wildlife Department; and municipal police, fire and emergency medical services. In many cases, the systems maintained by RTS are the only means of communication for these users.
Scope of Service
- Maintenance and support for 4,000 base station, mobile and portable devices in the Land Mobile Radio (LMR) service throughout Vermont
- Service and maintenance for 129 communication sites statewide and hundreds of voice and data services
- Maintenance, operation and administration of the State message switch for the Vermont Law Enforcement Telecommunications System
- Maintenance, operation and administration of the intra-departmental telephone network for the Department of Public Safety
Maintenance work is an important function of the RTS technician team. The team takes advantage of clear summer weather to make important repairs to critical communication site infrastructure.